1. When can I
organise for a Sales Rep to come out and give me a measure
and quote for a door on my NEW garage?
The sales consultant can come out when the opening is ready
to be measured (for example; after the concrete is in, and
the opening is complete), however we can provide technical
assistance before the opening is ready. Please call your
nearest Airport Doors branch to arrange a measure and quote.
2. Can a roller door or sectional door be installed
on a carport?
Yes, if your carport has enough opening height, headroom,
sideroom, internal projection and has sturdy posts. Depending
on the application some modifications to the carport may
be required in order to fit the door, therefore it is recommended
to seek garage door requirements before getting the carport
a roller door be installed on freestanding steel posts?
Yes, we can install roller doors in freestanding applications,
the fenceline or across a driveway. We can arrange everything
from installing the steel posts to the canopy. Refer to
Roller Doors – Canopy for further information.
I need a canopy over a freestanding roller door?
If there is no roof over the Roller Door canopies are recommended
to provide weather protection for the roller door operator
as well as the roller door itself.
Door Openings & Sizes
5. What is the
maximum opening width for your Roller Doors?
The maximum Roller Door opening width is 5000mm (5100mm
is the maximum opening width for your Residential Steel
The maximum Residential Steel Sectional Door opening width
is 6120mm (6200mm door width). Other Sectional Doors may
have larger specifications. Refer to Sectional Door products
(Aluminium & Industrial).
are the standard roller door sizes?
Airport Doors will make to measure any roller door up to
the maximum door size. Standard industry Roller Door sizes
include 2490mm (or 2430mm opening width), 2520mm (or 2460mm
opening width), 2800mm (or 2740mm opening width), 3100mm
(or 3040mm opening width) and 4900mm (4800mm opening width).
8. What is headroom and sideroom?
Headroom, sideroom, internal projection etc. refer to the
clearance dimensions needed to install your door. Refer
to the diagram for further information.
clearances are needed to install an Airport Doors Roller
Series A Roller Door
Refer to the online Roller
Door Brochure or consult your Airport Doors representative.
10. Can I motorise
an existing door or gate?
Yes, if the door is in good working order, there is power
available and there is sufficient clearance to fit the operator.
if there is a power failure, can I still open my motorised
Yes, if you have other access into your garage you can easily
disengage the operator to put it into manual override. Refer
to your operator manual.
only have access into my garage via the garage door, can
I still motorise my door and what happens if there is a
Yes you can still motorise your door, however it is recommended
to have an emergency key release so that in case of power
failure you can still get into your garage.
I operate my gate and garage door from the same remote control
if they are different brands?
Yes, in combination with a suitable receiver card you can
operate both your gate and garage door from the same multi
button remote control. Consult your Airport Doors representative
for further information.
a PE Beam (Photocell) be installed on my door?
Yes, if there is provision for a PE Beam on your new or
existing door operator. PE Beams are recommended for extra
safety especially where children are concerned. If the PE
beam is broken whilst the door is closing, the door will
stop and reverse direction.
15. What colours
are available for Roller Doors and Residential Steel Sectional
Refer to our online Colour Chart
or consult your Airport Doors representative.
my sectional door be made to match a specific colour on
Yes, our sectional doors are available in several selected
pre-painted steel colours as well as timber look colours
and can also be powdercoated to almost any powdercoat colour.
Powdercoated sectional doors are coloured on both sides.
I paint my pre-painted steel roller door?
Roller Doors can be painted however due to the nature of
the roller door flexing around the roller drum, potential
cracking of paint may occur. It is recommended you thoroughly
clean your door with water and household detergent and rinsing
thoroughly with clean water before painting. The door should
be clean, rust free and smooth (light sanding may be required).
Apply your selected water-based acrylic paint (e.g. Dulux
Weathershield Roof Semi Gloss).
18. Can you make
a door with special cladding to match my building?
Yes, depending on the type of door chosen and the door application
we can apply a variety of cladding materials. See Cladding
Service & Repairs
19. I have a
roller door that is over 5 years old and is difficult to
open, can this be fixed?
Roller doors will lose tension over time causing the door
to become harder to operate, regular door service is recommended
to maintain ease of operation.
20. How often should I service my door and door
The recommended regularity of service will depend on each
application, for example high usage doors require more frequent
service than low usage doors. As a guide the average residential
garage door should be serviced once every two years, however
if it is exposed to the elements such as sand, salt water,
chemicals etc, than a service once a year is recommended.
Consult the Service Department for further information.